#Issues syncing google drive for mac pdf
#Issues syncing google drive for mac update
#Issues syncing google drive for mac mac

Duplicate the documents, then delete the originals and remove them from the Trash. Open those documents one by one to see if the icon goes away and the document starts syncing again. This indicates a sync problem with those documents. GoodNotes isn't syncing and I see cloud icons with '!' on many document thumbnails in the library. If you've been using auto-backup, you can also look in the auto-backup folder for those files. If you open the Settings app > Apple ID > iCloud > iCloud Backup and see that 'Last successful backup' shows a time earlier than this incident, please restore from that iCloud backup as soon as you can. Unfortunately, there isn't much we can do here, but you can try restoring your iPad from a device backup. deleting the app while sync is going on). If you still have a lot of iCloud space but those documents remain greyed-out with no iCloud icons on them, they likely became corrupted due to interrupted syncing (e.g. If you see cloud icons appearing on the greyed-out documents, simply wait until the icons are gone. Enable 'Use iCloud' in GoodNotes menu again.ĥ. On Mac: right-click the GoodNotes app icon on the Dock and choose Quit.Ĥ. On iPad: long-press the GoodNotes app icon > Show All Windows, then swipe up on each of the minimized windows. Please leave the app running for a while, especially if you have a large library, and those documents should become accessible.Ģ. If you see cloud icons on the greyed-out documents, they are being downloaded from iCloud. GoodNotes shows greyed-out documents in the library If syncing is still slow or stuck after a long time, please send us the Diagnostic Data. That said, because of the many contributing factors mentioned above, especially if you have a huge library on the first device, it might take hours to see all the documents on a second device. Ideally, iCloud sync has very small delays and you should see new changes on your other devices within seconds. I've just turned on 'Use iCloud' in GoodNotes on a second device, but I don't see all the GoodNotes documents there. GoodNotes has been syncing properly to iCloud from my device. If none helped, please see the specific cases below. AdGuard, Eero Secure, Netskope, if you or your company happens to be using them.

Exempt GoodNotes from content-blocking or network-security apps, e.g.

Go to your device Settings > General > Background App Refresh and disable it temporarily for 'GoodNotes' on the list.

Turn off iCloud Private Relay (iPadOS 15).Log out of your iCloud account and log back in.

#Issues syncing google drive for mac pdf

If you're working on huge PDF documents (like textbooks), expect several minutes before the changes appear on your other devices. After typing text, exit text input mode by clicking/tapping outside the text box. visible on the screen) for it to work more efficiently. Leave GoodNotes running in the foreground (i.e.Check that you've set up iCloud sync on all your devices correctly.Restart your devices to restart the iCloud service.Turn off 'Use iCloud' in GoodNotes iCloud Settings, tap Done, and turn it back on.

#Issues syncing google drive for mac update

Update your iOS/iPadOS version, and/or macOS version.

#Issues syncing google drive for mac mac

(The App Store / Mac App Store might not be aware there's a newer GoodNotes version.)

Force-quit the app (on iOS/iPadOS or macOS) and relaunch it.

Occasional iCloud service failures are more common than you think. Try freeing up your iCloud storage anyway and see if the issue is resolved. This should prevent repeated temporary iCloud failures from becoming permanent ones.

Turn off Wi-Fi for 30 minutes and turn it back on.

Believe it or not, we've seen a few iCloud sync issues on devices where Wi-Fi was disabled, sluggish, or unstable! Symptoms include error messages about iCloud, inaccessible greyed-out documents, cloud icons with '!' on specific documents. In some cases, however, you might notice your documents aren't syncing properly as they should. After you turn on 'Use iCloud' in GoodNotes iCloud Settings, your GoodNotes documents should be automatically and seamlessly backed up to Apple's iCloud servers.